While Arvon makes every effort to maintain high standards and provide high quality experiences for all writers, you may on occasion want to offer comments or make a complaint. At the end of every Arvon week, we give you the opportunity to provide feedback through our evaluation form but if you feel this is not sufficient, you may wish to make a formal complaint. A copy of our complaints procedure can be downloaded below. Download a copy of Arvon’s Complaints procedure for students and tutors. Note that all complaints should be made, in writing, within 10 working days of the end of your course.